Terms & Conditions

1. All sales are final, Ezylet.com will not be held responsible in the event of any party failing to supply information to complete the enquiry in a timely manner.
2. In the event of minor corrections being required to the data supplied. Ezylet.com reserves the right to charge a £30 administration fee.
3. Management services are provided by our partners LetLord and ARPM, Ezylet.com cannot be held liable for the services provided these partners.
4. Once purchased all communication regarding the service should be made directly with the provider and not with Ezylet.com
5. The landlord confirms that he / she is the sole or joint owner of the property and that he/she has the right to rent out the Property under the terms of the mortgage or head lease. Where necessary, the landlord confirms that permission to let has been granted by the mortgagee.
6. The Landlord also agrees that the Agent may take and hold deposits on behalf of the Landlord to be held under the terms of Tenancy Deposit Protection. It is declared that the Agent may earn and retain commissions on insurance policies issued.
7. The landlord agrees to indemnify the Agent against any costs, expenses or liabilities incurred or imposed on the Agent provided that they were incurred on behalf of the Landlord in pursuit of the Agents normal duties. To assist the Agent in carrying out his duties effectively, the Landlord agrees to respond promptly with instructions where necessary to any correspondence or requests from the Agent.
8. Rent Collection
   1. The upper limit for rent collected per calendar month included in any of the packages is £10,000 per calendar month.
9. Elite & Complete Packages
   1. The Agent will take meter readings whenever possible at each change of occupation in the Property and inform the service companies (Electricity, gas and water) of these readings and change of occupation. In many cases the service companies (e.g. B.T) require that the new occupiers formally request and authorise the service and it is not possible for the Agent to do this on the Tenants behalf. Should the Landlord have a satellite, cable or digital TV subscription at the address this should be cancelled as tenants will only be responsible if the account is in their name. Regarding mail, Landlords should take every care to inform all parties (e.g. Banks, clubs, societies etc...) of their new address; it is not always possible to rely on tenants to forward mail.
   2. The Agent may prepare an inventory for the Property should the Landlord request this, it is not included in any package available on Ezylet.com and a charge will be made for this, dependent on the size of the Property, directly by the service provider. The standard inventory will include all removable items in the Property (except those of negligible value) plus carpets, curtains, mirrors, sanitary ware and other articles that, in the opinion of the Agent, need regular checking. Landlords should not leave any articles of exceptional value in the Property without prior arrangement with the Agent. The standard inventory service includes a schedule of condition (condition, colour & decoration of ceilings, walls, doors and fittings etc...)
   3. Under the Elite & Complete Packages,the Agent will normally carry out 2 inspections (eg +4 months, +4 months). It is not the intention to check every item of the inventory at this stage: the visit is concerned with verifying the good order the tenancy (i.e. house being used in a tenant-like manner) and the general condition of the Property. This would normally include inspecting the main items (carpets, walls cooker, main living areas and gardens.) Where these felt to be unsatisfactory, a more detailed inspection would generally be made. Following the departure of Tenants, a final inspection of the Property may be carried out by the Agent and a check out report is compiled. Testing of all the electrical appliances, heating systems and plumbing may not be feasible during this inspection: a qualified contractor should be appointed for this purpose should it be required by the Landlord. Any deposit dispute award under Tenancy Deposit Protection legislation may be reliant on the accuracy and detail of the initial inventory and the Landlord is advised that this is an important document. No charges are made to the Landlord for Management visits if managed under this agreement.
10. The letting of property is now closely regulated with respect to consumer safety. The law makes particular demands regarding the safety/servicing and inspection of the gas and electric appliances and installations within a property, and with respect to the safety of any furniture and soft furnishings that are provided. The following regulations, amongst others apply:
    1. Furniture and Furnishings (Fire) (Safety) Regulations 1988
    2. Gas Safety (Installation and Use) Regulations 1994
    3. Electrical Equipment (Safety) regulations 1994
11. The Landlord confirms that he/she is aware of these obligations and that the Agent has provided sufficient information (via explanatory leaflets available on request) to assist with compliance. It is agreed that the Landlord shall ensure that the property is made available for letting in a safe condition and in compliance with above regulations. By law it is necessary to carry out an annual inspection and service for the central heating and any gas equipment is checked at the beginning of the tenancy and every year thereafter. The landlord agrees to indemnify the Agent against any expenses or penalties that may be suffered as a result of non-compliance of the property to fire and appliance safety standards.
12. It is agreed that any instructions to the Agent from the Landlord regarding termination, proceedings, major repairs, payment details or other significant details regarding the letting to be confirmed to the Agent in writing.
13. The Landlord shall be responsible for the Property being adequately insured and that the insurance policy covers the situation where the Property is let.
14. Any times or dates quoted for the delivery of services are approximate only and we shall not be liable for any delay or failure by our officers, employees or agents in delivering by whatever means howsoever caused.
15. Currently we are only able to provide management services for England and Wales. In the event of a Landlord purchasing a product which cannot be serviced due to the location a full refund will be made by Ezylet to the payment method used at time of purchase.
16. Information collected maybe used for administrative purposes, internal marketing or for other purposes which may contribute to the development or enhancement of our web-site. This data will not be sold, rented or dispersed to any other party unless the website user has agreed to its distribution.
17. General Terms & Conditions also apply